POLICY

• To ensure the best picnic experience, please book your picnic reservation at least one week in advance. In case of last-minute booking, please contact us via call or text at (512.693.3159) and we will do our best to accommodate you.

• A non-refundable deposit, payable through Venmo or Zelle, is required at the time of booking to secure your date and time. The remaining balance must be paid 72 hours prior to your picnic reservation.

• Due to the unpredictable weather in Austin, we may need to reschedule your picnic or set it up indoors if necessary. If you need to reschedule, please do so within 90 days.

• Please note that once payment has been received, no refunds will be issued. Rescheduling must be done 72 hours before the picnic.

• You are welcome to bring your own food and drinks to the picnic. Please be mindful of alcohol restrictions in some public parks.

• For picnics with more than 6 guests, gratuity will be added. Additionally, a mileage fee will be charged for locations more than 10 miles from our home radius.

• We offer the option to add charcuterie boards, desserts, or cupcakes to any of our picnic packages for an additional charge. Alcoholic beverages must be provided by the party host.

• Tax is not included in the listed pricing. If you are running late for your picnic, we allow a 15-minute grace period. We are not responsible for extending your picnic time beyond 15 minutes.

• For picnic bookings made less than 24 hours in advance, a 20% rush fee will be charged. We will collect a fully refundable deposit that will be returned 48 hours after the picnic to cover any incidentals, excluding normal wear and tear.

• Please note that our tepee and umbrella will not be set up if the wind speed exceeds 10 MPH.

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